Privacy Policy

Effective Date: June 12, 2023

This Privacy Policy describes how RMS Credits (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide on our website rmscredits.com (the “Website”) in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Website.

During the checkout process, we collect the following personal information from you:

First Name
Last Name
Company Name
Billing Address
Phone
Email Address

In addition to the above, we may also collect non-personal information such as your IP address, browser type, and operating system. This information is collected automatically and is used to improve the functionality and performance of our Website.

We use the personal information collected during checkout for the following purposes:

To process your orders and deliver the purchased RMS credits.
To communicate with you regarding your orders, including order confirmation, shipment updates, and customer service inquiries.
To respond to your inquiries and provide you with the requested information.
To send you marketing communications, such as newsletters and promotional offers, if you have opted to receive them.
To improve our products and services, enhance the user experience, and analyze trends and statistics.
To prevent fraud, enforce our legal rights, and comply with applicable laws and regulations.

Our Website may offer a “leave a review” feature where you can provide feedback on our products and services. Any personal information you voluntarily disclose while using this feature may be publicly available to other users. Please exercise caution when sharing personal information in your reviews.

We use a secure third-party payment processor to handle credit card transactions. We do not store or have access to your credit card information. The payment processor handles all steps in the payment process on our behalf, ensuring the security and confidentiality of your payment information.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

We may share your personal information with trusted service providers who assist us in operating our Website, conducting our business, or servicing you, as long as they agree to keep your information confidential. These third-party service providers are obligated to use your personal information solely for the purposes for which it was provided.

We may also disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of others.

Under the CCPA and other applicable privacy laws, you have the following rights:

The right to know what personal information we have collected about you and how it is being used.
The right to access, correct, or delete your personal information.
The right to opt out of the sale of your personal information, if applicable.
The right to request that we stop using your personal information for certain purposes.
The right to request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. Your continued use of our Website after posting any changes constitutes your acceptance of those changes.

As an online distributor of consumable digital products like RMS Credits, Elevate Wireless does not offer returns or refunds for purchases made on our Website. Once RMS credits has been purchased and delivered, it cannot be returned, exchanged, or refunded. We encourage you to review your order carefully before completing the purchase. If you have any questions or concerns about purchasing RMS Credits from us, please contact us for assistance before making your purchase.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email:
sales@elevatewireless.com

Postal Address:
Elevate Wireless Corp. 10680 S de Anza Blvd # D Cupertino CA 95014

Please include “Privacy Policy” in the subject line of your email or correspondence.

By using our Website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.